Why educating customers will beat your competition

In today’s information age, educating customers is a key sales strategy that will beat your competition. Information is king, and providing information that is aligned with customers wants and aspirations creates higher price points, more loyalty and repeat a and referral business. To successfully move your price point up the scale and away from your […]

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Recovering Costs in your business – Boring but Important!

As the end of the financial year approaches, my conversations with business owners have focussed on recovering costs in your business…boring but important. The last thing you want to spend time on thinking about is cost recovery models; as Melbourne Business Coach, my clients are saying to me ….I love doing the work or I […]

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Mind over Mattress – have you set aside time for planning?

Mind over Mattress – have you set aside time for planning?

I remember when I was in a Boardroom style group of business people, and the theme was Mind Over Mattress. You know when the weather turns a little bit colder, you stay in bed a bit longer….sometimes you may even doze off!  What’s this got to do with business I thought? It’s Monday morning and […]

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Hack – Managing Employees, Capable and Committed?

Hack – Managing Employees, Capable and Committed?

Let’s face it, some days your team members seem capable and committed to the job – don’t you love it when the team is pumping and managing employees is easy. But then there are some days when managing employees seems just hard, and as a business owner, you wonder if they have the capabilities to […]

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Hack – Smart Management Tool 101

Hack - Smart Management Tool 101

As a business owner, you are busy directing traffic, handling multiple tasks, you need things organised and happening now. But do you remember when you were a kid, remaining very quiet, taking everything in around you, by only observing….you discovered new things, things you hadn’t noticed before.  Read my hack as to why observation is still […]

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Numbers don’t lie – Self Sabotage

Numbers don't lie - Self Sabotage

I am sitting at my desk Friday morning, creating this blog. And I’m asking myself what have I achieved this week/month. As I know that numbers don’t lie, I can only be accountable (to myself) if I set some targets that can be measured. This week I had eight meetings with clients, two networking meetings, […]

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Why emotional connection is the killer sales tool

The internet today provides so much information about you, your business and how it performs, your competitors products and pricing, so if your business does not communicate your emotional connection to the buyer, your going to close less sales than you should. Think about it; a customer today does his research for sales information in […]

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